This is NiXXXX from Proton VPN’s customer support team. Your request (1844981) Thank you for getting in touch with us. ProtonVPN not working at all Ubuntu 22.10 Im using other services too that does not work if i'd connect to any other countries therefor this is another reason to go to somewhere else sadly. Update: Amazon Prime does not work regardless im connecting via Plus Servers (Im in the UK connecting to UK Plus Servers /there is 2 actually/) via my asus router, keep getting the "Service Area Restriction" error message. 2 weeks till my next 30 days subscription will starts but im looking for other alternatives right now, might going back to expressvpn that is cost pretty much the same. ![]() Also recently had issues more often including servers that i couldn't connect for hours (UK secure core servers) that was working fine for months in my asus router. UK servers mostly close to full (im using secure core server) that might led to high latency, jitters and eventualy big drop in speed (my fibre speed is rock stable, turning off the vpn always gives the same speed that im paying for). By adding more performance (perhaps less users per server?) and maybe a faster customer service, it will be an excellenct service.īeing with them 9 months but it is not a good option anymore to go with them. ![]() On the other hand, I needed customer support only once in 4 months, and at the end of the day it was a problem on my side. Customer service reactions should be faster, I waited for a first reply almost 48 hours last year. Other more or less useless frills like "secure core VPN", which is only a classic multi-hop between servers of the same company with a fancy name (false sense of security, a chain that's secure for real in routing is adding Tor, not servers of the same VPN). However, my speed with another VPN is much higher (3x), on the very same setting grounds (same protocol, port, cipher, machine and ISP). ![]() not critical anyway (speed remains between 15 and 30 Mbps). Some instability and occasional congestion on weekends. Fair price, decent connection speed (70-80 Mbps from Italy), and additional features that can come handy (NetShield).
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